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Return policy

The products purchased from artaflora.com are eligible for return or refund only under the following conditions.
 
Returns for exchange.
 
  • Damage in transit.
  • Mismatch between order and supply.
  • Manufacturing Defects.
 
Please follow the instruction for exchanges.
 

* Record a video while unboxing your order and send it to us via email at artafloraindia@gmail.com within 2 days of receiving the consignment.

*  Pebbles are not eligible for exchange or return.

 

Refund

 As most our products are handcrafted by tribal artisans, unexpected delays may occur due to factors such as political unrest, extreme weather, or other unavoidable circumstances.

If a delay exceeds nine days beyond the stated period, customers may request a refund.

To be eligible for a free exchange in case of defects or transit damage, please follow these steps:

Please attach the unboxing video clip by email and send it to artafloraindia@gmail.com within 2 days of receiving the package.

Our team will review your request and arrange for refund.

For any queries, feel free to contact our support team.

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